SHIPPING POLICY

Thank you for choosing Sisu Athletics! We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy to understand how we handle shipping and delivery of your purchased products.

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1. Order Processing: a. Once you place an order on our website, it will be processed within 1-2 business days, excluding weekends and public holidays. Orders placed after 12:00 PM (local time) will be processed on the next business day. b. During peak seasons or promotional periods, order processing may take longer due to increased demand. We appreciate your patience and understanding during such times.

2. Shipping Methods and Timeframes: a. We offer several shipping options to cater to your needs. The available shipping methods will be displayed during the checkout process. b. The estimated delivery timeframes are calculated from the date of order processing. Please note that these timeframes are approximate and may vary depending on your location and external factors beyond our control, such as customs delays or unforeseen circumstances. c. Standard Shipping: Typically takes 3-7 business days for domestic orders and 7-14 business days for international orders. d. Expedited Shipping: Available for domestic orders only. Delivery time is expedited to 2-3 business days. e. Express Shipping: For urgent orders, we offer express shipping, which delivers within 1-2 business days for domestic orders and 3-5 business days for international orders. Additional charges may apply for express shipping.

3. Order Tracking: a. Once your order is shipped, you will receive a shipping confirmation email with a tracking number and instructions on how to track your package. b. Please allow up to 24 hours for the tracking information to be updated in the carrier's system.

4. Shipping Restrictions: a. We currently ship to addresses within the United States and select international countries. Please check the available shipping destinations during the checkout process. b. Some products may have specific shipping restrictions due to their nature, such as hazardous materials or oversized items. Any applicable restrictions will be mentioned on the product page.

5. Shipping Costs: a. Shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed during the checkout process. b. We may offer free shipping promotions or discounts from time to time. Such offers will be communicated through our website or promotional materials.

6. Customs and Duties: a. For international orders, please note that customs duties, taxes, and any other fees associated with the import of goods are the responsibility of the customer. b. We are not responsible for any delays, additional charges, or issues caused by customs clearance processes in your country.

7. Address Accuracy: a. It is essential to provide accurate shipping information when placing your order. Sisu Athletics will not be held responsible for delays or non-delivery of orders due to incorrect or incomplete address information provided by the customer.

8. Order Modifications and Cancellations: a. Once an order is placed, it cannot be modified or canceled. If you have any concerns or need assistance, please contact our customer support as soon as possible.

If you have any further questions or need assistance regarding our shipping policy, please feel free to reach out to our customer support team. We are here to help!

Note: This shipping policy is subject to change without prior notice. Please refer to the latest version on our website for the most up-to-date information.